Privacy Policy

Effective Date: 27 February 2026

Welcome to Riya Cars One Way Cabs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit riyacarssonewaycabs.com or use our cab booking services.

1. Company Information

Business Name: Riya Cars One Way Cabs
Website: https://riyacarssonewaycabs.com
Address: 3, Rajamani Nagar, Vandimedu, Villupuram – 605602, Tamil Nadu, India
Email: riyacarssonewaycabs@gmail.com
Phone: 9092045557

2. Information We Collect

We may collect the following information when you book or inquire about our services:

A. Personal Information

Full Name
Mobile Number
Email Address
Pickup & Drop Location
Travel Date & Time

B. Booking & Trip Information

Vehicle Type Selected
Kilometer Reading (Start & End)
Toll, Permit, Hill Station Charges
Payment Details (UPI reference, bank transfer confirmation, or cash payment status)

C. Website Usage Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Cookies (if enabled)

3. How We Use Your Information

Your information is used for:

Confirming and managing cab bookings
Assigning drivers and coordinating trips
Calculating billing (KM, toll, permit, waiting charges, etc.)
Customer support and communication
Legal compliance and accounting purposes
Improving our services

We do not sell or rent your personal data to third parties.

4. Sharing of Information

We may share your information only:

With the assigned driver for trip coordination
With payment processors for transaction verification
When required by law or government authorities
To resolve disputes or prevent fraud

We do not share your data for marketing without your consent.

5. Payment Information

Payments may be made via Online Transfer or Cash.
Toll charges are paid via FASTag and included in the final bill.
We do not store complete debit/credit card details on our servers.

6. Data Security

We implement reasonable technical and administrative measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

Booking and billing records may be retained for accounting, taxation, and legal compliance purposes under applicable Indian laws.

8. Your Rights

You may request to:

Access your personal data
Correct inaccurate information
Request deletion of your data (subject to legal and tax compliance requirements)

Requests can be sent to: riyacarssonewaycabs@gmail.com

9. Cookies Policy

Our website may use cookies to enhance user experience and analyze traffic. You can disable cookies through your browser settings.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

11. Contact Us

For privacy-related concerns, contact:

Riya Cars One Way Cabs
3, Rajamani Nagar, Vandimedu, Villupuram – 605602
📞 9092045557
📧 riyacarssonewaycabs@gmail.com
🌐 https://riyacarssonewaycabs.com